As collaboration technology has become an essential vehicle through which enterprises do business, the need for treating it as more than a tool is apparent. There’s no argument that when examining specific solutions, tech managers must look at platforms, software, and devices; but before getting down to the nitty gritty, they should start to consider collaboration as a core part of their organization’s infrastructure.
Source: http://www.avnetwork.com/article.aspx?articleid=126144
